As a key member of the Easy Denture customer support team, I understand the importance of your smile! Easy Denture provides a user-friendly denture solution that you can easily fit at home without needing to visit the dentist. We are committed to helping our customers achieve a beautiful and functional smile, and we are always here to assist with any questions or provide extra guidance to ensure a comfortable fit.
We like to take a personal approach with each customer because we understand the importance of restoring your smile. Our team is here to ease any concerns, answer any questions, and make you feel comfortable and supported during your Easy Denture journey. While bringing smiles to thousands of people, we’ve noticed a couple of topics that come arise frequently. To better support you on your smile journey, we’ve provided answers to some of the most commonly asked customer questions below:
When will my Easy Denture Ship?
We understand most people need this product urgently and we pride ourselves on making sure your order is processed and shipped as quickly as possible. Easy Denture customer support ships same-day, Monday-Friday, when the order is placed before 2pm EST. If you place an order after 2pm EST or over the weekend, we will ship it on the next business day. Our standard shipping is UPS Ground Shipping, with delivery ranging from 3-5 business days. If you need it faster, we also offer Next-Day Shipping. Simply upgrade your shipping selection during the checkout process.
What Are the Dimensions of the Easy Denture?
While both of our Easy Denture sizes are fully adjustable once the product is heated during the self-fitting process, some customers find it helpful to know the initial dimensions of the denture when deciding what size to purchase.
The S/M denture length is 2” from front to back and width is 2” across from the outside of the 1st molar to the outside of the other first molar.
The M/L length is 2 – 3/8” from front to back and width is 2 – 1/8” across from the outside of the 1st molar to the outside of the other first molar.
Additionally, the teeth are approximately 15% larger with the M/L (i.e. Large) vs. S/M (i.e. Small).
For reference, the dimensions of a front tooth for the M/L denture is 11.1mm x 7.9mm, while the front tooth on an S/M is 9.5mm x 6.35mm.
The M/L denture also has around 15% more pink Nuvoflex material, which softens when heated.
Can I Eat and Drink with Easy Denture?
Yes! Easy Denture is a functional denture that allows you to eat and drink. Each Easy Denture includes all teeth up to and including the first molar, which is the tooth most important for mastication (chewing). Customers have found they can eat most any food they could chew with a traditional denture, even including hard nuts and chewy candy! You can also enjoy hot beverages like coffee or tea with no change to the fit of your denture at the full range of temperatures comfortable to the tongue.
What If I Need Help with Fitting?
Our goal at Easy Denture is to see you smiling! Easy Denture customer support has a team in place that is happy to help walk you through any issues with self-fitting you might encounter and will work with you to get optimum results.
We make it easy to connect! You can send an email (support@easydenture.com), fill out a contact form via the website, schedule a phone call with support, or call us directly.
Have more questions?
Check out our robust FAQ page with Self-fitting Tips and Tricks videos by Easy Denture inventor, Dr. Otero. We also have many articles that may help answer your question:
Is Easy Denture Right for Me?
Getting Used to Wearing Dentures
Learn What Makes Easy Denture the Best Online Solution
We care about your Easy Denture experience and are here to help with whatever you may need. Visit our contact page if you need to get in touch – I look forward to helping you with your smile!
— Anna, Support Team Member
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